Rajbet Privacy Policy — Your data is safe with us

1. Introduction

Rajbet is one of Bangladesh's most trusted online gaming and betting platforms. We believe protecting your personal information is not just a legal obligation — it is our ethical commitment. This privacy policy is designed to give you a clear understanding of what data Rajbet collects, why it is collected, how it is used, and how securely it is stored.

By opening an account on rajbet.bar, playing games, or using any of our services, you are considered to have read and accepted this privacy policy. We encourage you to read it carefully before registering.

2. What Information We Collect

Rajbet collects two types of information — what you provide directly, and what is generated automatically through your use of the platform.

We only collect information that is genuinely necessary to provide our services. No unnecessary personal data is gathered.

3. How Your Information Is Used

Rajbet uses your information for the purposes listed below. Each use has a clear reason behind it, and we never use your data beyond its stated purpose.

• Account Management: Your identity and contact details are used to create, verify, and maintain your account.
• Payment Processing: Financial information is used to process deposits and withdrawals.
• Security Assurance: Device and behavioral data is analyzed to prevent fraud, money laundering, and unauthorized access.
• Customer Support: Your account history is reviewed to resolve issues quickly and efficiently.
• Personalized Experience: Your gaming data is used to send you personalized game recommendations and bonus offers.
• Legal Obligations: Your information is used to meet regulatory requirements and comply with legal obligations.
• Platform Improvement: User experience data is analyzed to improve the quality of our site and app.

4. Who Your Information Is Shared With

Rajbet never sells your personal information. However, there are certain circumstances where sharing data is necessary to operate our services:

• Payment Provider: Minimal information is shared with mobile banking services such as bKash, Nagad, or Rocket to complete transactions.
• Game Software Provider: Certain information may be shared with licensed software companies that operate the games.
• Security & Verification Services: We work with specialist providers for identity verification (KYC) and fraud prevention.
• Law Enforcement: Providing data in response to a court order or lawful investigation request is a legal requirement.
• Business Succession: If ownership of Rajbet changes, the new owner will be bound by this privacy policy.

5. Data Security Measures

Rajbet employs industry-leading technology and processes to keep your data secure. Our security infrastructure is outlined below:

• 256-bit SSL Encryption: All your data transmissions are secured with bank-grade encryption.
• Two-Factor Authentication (2FA): You can enable 2FA to add an extra layer of security when logging into your account.
• Encrypted Database: All stored data is kept on encrypted servers under continuous monitoring.
• Regular Security Audits: Our systems are regularly audited by third-party security experts.
• Restricted Access Policy: Only authorized personnel can access data on a need-to-know basis.
• Data Breach Response Plan: A dedicated team is on standby to respond swiftly to any security breach.

Please note — no data transmission over the internet is 100% secure. Use a strong password for your account and never share it with anyone.

6. Cookies & Tracking Technologies

Rajbet uses cookies and similar technologies to enhance your experience on the website. Cookies are small text files stored in your browser.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may limit the functionality of some features on the site.

7. Your Data Rights

Rajbet believes every user should have full control over their own data. You can exercise the following rights at any time:

To exercise any of these rights, please contact our support team. We are required to respond to your request within 30 days.

8. How Long We Retain Your Data

Rajbet does not retain data longer than necessary. Retention periods depend on the type of data and the purpose it was collected for:

• Account Information: For the duration the account is active, and for 5 years after closure (for legal compliance).
• Financial Transaction Records: 7 years (as required by financial regulatory authorities).
• KYC Documents: Up to 5 years after account closure.
• Support conversations: 2 years.
• Cookies & Session Data: At the end of the session or up to 1 year.
• Analytics Data: In anonymized form, for up to 3 years.

Once the retention period expires, data is securely deleted or anonymized.

9. Protection of Minors' Data

Rajbet strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age is verified at registration and no one under 18 is permitted to open an account.
• If we ever inadvertently collect information from a minor, it will be deleted as soon as we become aware.
• If you discover that your child is using Rajbet, please contact our support team immediately.

10. Changes to Privacy Policy

Rajbet may update this privacy policy from time to time. Changes may be necessary due to regulatory updates, the introduction of new services, or improvements to our technology.

• You will be notified via your registered email or on the platform before any significant changes are made.
• The date of any changes will always be shown under the "Last Updated" section at the top of this page.
• Continued use of the platform after such notice will be considered acceptance of the updated policy.
• For significant changes, you may be asked to provide explicit consent to the updated policy.

11. Get in Touch

If you have any questions, concerns, or requests regarding our Privacy Policy, don't hesitate to reach out. Our data protection team is always ready to help.

When you submit a data rights request, we are committed to responding within 30 days. For complex requests, an additional 30 days may be required, and you will be notified accordingly.